Sit back and let us take care of everything.Customers under this contract are billed a flat fee per month and have unlimited support around the clock. Our team of professionals will ensure your network is secure, stable and running at its peak performance.
Simply the best care for your network and to the people using it!
- High Priority customer response: 24 Hour remote support (15 min response time! ) 24 Hour telephone support, 24 Hour Emergency on-site support (2 hour response time)
- Non emergency on-site support (next day) Critical Updates (same day)
- Workstation – operating system reloads, Anti-Virus ensure nodes are running last engine and DAT files
- Detect and remove spyware, adware, and pop-ups
- Install latest O/S patches, clean temporary files on Hard Drive
- Clean monitor screens, mice and keyboards interior PC cleaning.
- Create portfolio for individual workstations containing machine specs and configurations
- Log system changes, programs or hardware added since last visit
- Analysis of workstation hardware – ensure machine is running at optimal performance
- Test network data transfer speeds
Customers under this contract receive the highest priority and are billed a flat fee per month to support the entire network
In order to deliver on our promise of the fastest possible computer and network support, we offer our customers a remote solution.
No matter if you have a technical issue, troubleshooting a problem, have a software glitch or just have a computer or network concern, we are ready to help you right now. Right away. Completed professionally the right way. Our qualified technicians are on stand-by ready to receive your important call for all your computer, network, software and hardware concerns. We are also here if you need consultation or even advice on the latest devices to help your company grow to be successful. No matter what time or day, Priority Networks remote support rapid response staff is here to give your employees the peace of mind 24 hours a day, 7 days a week.
Need to use your credit card for purchase or services? No Problem! We now accept Visa, Mastercard and American Express.