Common Myths about VoIP Systems
VoIP stands for Voice Over Internet Protocol. It is also known as IP telephony. It is a technology that delivers voice and multimedia communications over the Internet Protocol. VoIP transports voice as data instead of the traditional analog voice format.
Myths About VoIP
There are few unwarranted myths surrounding VoIP, as internet telephony is new compared to traditional analog telephony.
VoIP Is Not Cost-Effective
Fact: VoIP is highly cost-effective and much cheaper than traditional analog phone services. Almost all enterprises have internet connections for their internal communications. Internet telephony uses the existing internet infrastructure of the company to carry voice traffic. Companies do not have to spend on building a separate infrastructure for voice communications. The cost per minute for a VoIP phone call is far lower compared to traditional analog calls.
IP Phones Are Not Very Secure
Fact: In internet telephony, the voice travels on the internet in the form of an encrypted packet. The encryption provided is end to end on the network. The packet securely carries the data inside, and its content cannot be opened or read between the ends. It is highly secure to use IP phones.
Call Quality Is Not Good
Fact: Internet protocol (IP) allows the end-user to prioritize their service on the network using a Quality Of Service (QoS) mechanism. The network user can choose at what speed the voice packets travel on the network. This feature ensures that voice packets travel fast enough and there is no deterioration of voice call quality on the network.
Challenging To Manage VoIP Network
Fact: Internet telephony technology has evolved over the years. The existing internet telephony systems are plug and play. VoIP phone sits on top of the existing internet and is easily manageable and monitored. Most internet service providers allow customers to port their number for free.
VoIP Is Not Compatible with Existing Devices
Fact: This is a prevalent myth about IP phones. Several applications allow users to use VoIP without changing their existing devices. Applications such as WhatsApp, Google Voice, and Skype allow users to use their current devices to make a VoIP phone call. As per the statistics, VoIP saves up to 60% on domestic calls and almost 90% on international calls when using a VoIP network.
VoIP Reliability Is an Issue
Fact: Any new technology initially faces resistance from users. We all recall being skeptical when using wireless internet. It is the same with VoIP technology. Traditional land phones are susceptible to outages from natural disasters, storms, power outages, etc. The conventional phone company services have always been slow. On the flip side, with a steady internet connection, internet telephony works smoothly without disruption. In the event there is an internet outage, the VoIP phone calls can be forwarded to your laptop or phone using a 4G or 5G hotspot.
Can’t Keep Existing Number for VoIP
Fact: People don’t want to change their existing phone numbers. As per the telecom regulations, you don’t have to change your number to use VoIP services. All that is required is to log into your account and use your existing devices to make the VoIP calls. The service providers allow free number porting in the same state.
There are multiple benefits of using a VoIP telephony system. Once a user migrates to a VoIP telephone, they will not go back to using traditional analog voice telephony. Contact Priority Networks Inc today for more information on VoIP phone systems.